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And secondly, because quite a few of our clients like to ‘put a toe in the water’ and talk to a counsellor on the phone before they feel ready to visit us in person for face-to-face counselling.
Whilst telephone counselling can achieve a great deal, and our telephone counsellors are extremely skilled and experienced at what they do, we have to say that, from a strictly therapeutic point of view, traditional face-to-face counselling remains our preferred option in terms of getting the best results for our clients.
The timing of these appointments can be much more flexible; and, of course, you will need to arrange them for a time when you will be relaxed and free from distraction or interruption.
You can contact our customer support line 24hrs day, 7 days a week from wherever you are in the world.
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We understand that this can be frustrating, but all we can do is ask you to be patient.
If having a short chat with a counsellor on the helpline is not sufficient, it is always possible for you to arrange a special telephone appointment.